Return & Refund Policy

At Al Rifaf, we value your satisfaction and strive to provide the best shopping experience. If you’re not completely happy with your purchase, we’re here to help!

Return Eligibility

• Items must be returned within 7 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Returns must include the original receipt or proof of purchase.

Non-Returnable Items

• Used or opened perfume bottles.
• Items purchased on sale or clearance.
• Customized or personalized orders.

Return Process

1. Initiate a Return: Contact our customer support team at [alrifafperfumes@gmail.com] with your order details.
2. Approval & Instructions: Once approved, you’ll receive return instructions.
3. Shipping: Ship the item back using a trackable service (return shipping costs are the customer’s responsibility unless the item is defective).
4. Inspection & Refund: Once received and inspected, refunds will be processed within 5-7 business days to your original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, Please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund at no extra cost.

For any questions, reach out to us at [alrifafperfumes@gmail.com].

Al Rifaf – Luxury Scents!